"From Maria and I feeling sad, depressed and overwhelmed with the enormity and reality of selling the house, the amazing team of Alex Mastoris and Angie Riad introduced us to and gently ingrained into us a joy, a positivity and a confidence in what we were doing and how to go about it. They didn't have us deny how we had advised them of our we felt, but if anything, after having listened and listened to both Maria and I, to our stories of her parents, of who they were, what they had done for the family and everyone else over the years and all that they stood for, they helped us see and realise that we could make Maria's parents up above ever so proud in giving it the most amazing, beautiful and personal send-off. The effort inside and outside the house in preparing for sale, was made all the more achievable and realistic by the up-to-date, 'in-the-loop' know-how and savviness of both Alex and Angie. It was very clear, even early on, to both Maria and I that these two professionals, weren't here to grab easy clientele and thence, a decent sale; but rather, that they did very genuinely, have our best interest at heart, and that they sincerely and honestly, did want to get 'the best result' humanly possible for us. Alex and Angie, despite the at times cloudy and confronting financial chess board of 'to make a move or not ..... and if so, which piece', certainly didn't disappoint Maria and I. We did achieve a favourable result, and as a matter of fact, the final outcome was above what we'd been relayed the most likely outcome/result.
It goes without say, that Alex and Angie are the most professional, plus friendly without being over familiar, agents we could've hoped for. During this entire process of saying goodbye to the house, they at all times were mindful of the sentimentality and attachment Maria and I had to the house, yet somehow, helped us through the process, not with a mental and businesslike decorum, but rather, with an understanding and patient heart."
Maria - Marrickville
"Once we commenced the process of finding an agent to sell our family home-we picked 3 agents to give us an appraisal. Alex was the third one, and by far the best in our opinion based on gut feeling. We thought he was the most energetic, open and professional that would be honest and reliable when dealing with us. Alex kept us totally up to date and informed during this stressful time, feedback virtually immediate to all our queries during the campaign."
Mark - Marrickville
"Friendly, courteous & professional.
Alex and Angie were excellent throughout the entire process from the first inspection to the auction and celebrating when we were the highest bidder!
I would highly recommend Alex and Angie."
Todd & Alex - Marrickville
"One of the good guys!
Alex was a fantastic throughout the whole process.
As the property was unoccupied during the selling campaign, Alex was more than happy to open the property for us at any time of day without hesitation.....even on his day off!
I would highly recommend Alex across any facet of the real estate business.
We will certainly be calling Alex in a few years when we are ready for our next move."
Damien & Briohny - Leichhardt
"Seriously what I liked about Alex and Angie was that they weren't pushy and they listened and kept us informed every step of the way. Most of all genuine and personal it felt like I knew them for years I will and have recommended them to people that I know and don't know."
Helen - Marrickville
"Our experience working with Alex was extremely positive.
Alex showed great tenacity and positivity throughout the project despite the market conditions.
Alex communicated very clearly on an ongoing basis and most of all we valued his transparency and commitment to getting the best result for us."
Kate & Peter - Leichhardt
"Very happy with Alex and his teams professional approach, their market knowledge and strategies. Alex kept us informed thru regular comms via phone, email and face to face meetings. I couldn't be more happy with the outcome of the sale of our property."
Louie - Marrickville
"It was great dealing with Alex and his team. Alex has demonstrated his market knowledge around the area in the first encounter. Throughout the negotiation process, he has demonstrated his professionalism and fairness, which had removed a lot of unnecessary stress that usually created in this process. Alex and his team have made this process easier for us. I would highly recommend Alex and his team."
Nori & Kitty - Gladesville
"The dust has settled and my boxes are unpacked in my new home. Now I’m have the time to reflect on my experience with Alex Mastoris and Cobden Hayson. I had the pleasure of working with
Alex for over a year before I actually sold my home. I contacted CH asking for someone to visit to give me an idea of it’s worth and Alex was the person who answered the phone. From the minute he stepped into my home, I knew he was the person I wanted to work with. There’s no pretense or affectation. Alex is a genuinely lovely person. He gave me honest answers to questions and worked with me every step of the way. When it came time to put the house on the market, Alex and his team mate, Angie worked their magic to present the house in its best light. I was kept informed every single step of the way. Alex did a great job of getting the price I wanted never veering from the end goal. I could leave a 5 star rating and leave it at that, but it wouldn’t convey the deep appreciation I have for everything Alex did for me."
Regina - Leichhardt
"Many of my previous experiences with real estate agents I was left with a feeling of disappointment and distrust. I successfully purchased this property with Alex and it was the first time I’d felt like I’d been told the truth by an agent. I highly recommend his services and knowledge of the market, you can’t go wrong."
Luke - Marrickville
"Alex Mastoris came to our attention as he had recently sold properties close by. Personable and energetic with a well-defined sales plan, he got the listing. He brought with him a builder at the same time and together we went through the property looking at ways to improve its presentation for sale as it had been rented out for three years since we renovated. During the sale period Alex kept us up to date virtually daily on the individual buyers coming through and rated them in there seriousness of intent, giving us a good insight into who was who and what numbers they were talking. On multiple occasions he showed buyers through outside of the usual open for inspection times.
By the end of the sales campaign we were comforted by knowing that no stone had been left unturned to market the property to anyone looking for a 2 bedroom house in the inner west, then it was down to the market to come up with its response which we could either accept or reject. It was a strong result for us and we are happy with it. I was there when Alex worked with the photographer for hours reviewing and repeating numerous shots in the changing afternoon light and then the stylist that he'd recommended for our house did a fabulous job of dressing the house to bring it out at its best. I have mentioned Alex as a potential agent to friends and family to sell with. "
Nick & Briony - Marrickville
"Alex was so professional and certainly new the current market and provided all the guidance I needed. Nothing was any trouble to Alex. He made me feel confident in all the decisions and kept me informed and up to date through the total experience. Thank you Alex your are an asset to your client and would recommend you to anyone."
Gail - Gladesville
"As a Buyers Agent, I spend my life meeting with - and negotiating with - real estate agents. I have worked in real estate for 11 years and I am happy to say that Alex and Angie both stand out amongst their competitors. They form a dynamic, supportive duo that go the extra mile for their clients and bend over backwards to make a deal happen. Alex is a great negotiator - and certainly gave me a run for my money! They facilitated an exchange at 9:30pm on a Wednesday night, much to the delight of my client and theirs. I wouldn't hesitate to buy from them, or encourage any of my clients in the inner-west to sell with them."
Josh Roth - Leichhardt
"Honest, professional. friendly, understanding, willing to listen, easy to communicate with, and overall a great agent and bloke. The same adjectives apply to his offsider, Angie."
Gill & Roz - Gladesville
"Alex and the Cobden & Hayson team were thoroughly professional in the way they managed the sale of our home. We interviewed four sets of agents and contracted Alex because he understood our needs, and was responsive to our requests for information. We felt we had the resources, information, and knowledge we needed to make informed decisions and were comfortable with our decision-making at each step of the sales process. I recommend Alex and his team."
Louise & Tim - Marrickville
"Alex was an extremely professional and detailed agent. He kept us updated as he promised and his communication skills were exceptional throughout the sale process. A pleasure to work with him."
Josie - Marrickville
"Alex was the lead agent from in the sale of our home in Lilyfield. He is very professional and his communication skill were exceptional keeping us updated on a daily basis. Selling a home is a nerve-racking experience and Alex was able to take us through the stages in a very reassuring way. His negotiation skills were also highlighted when we came to an agreement on the final price. We would definitely refer anyone wanting to sell or buy a home to go through Alex with complete confidence."
Tina & Mauro - Lilyfield
"I can't rate Alex highly enough! He was fastidious, enthusiastic and incredibly helpful. He was very professional, capable and had great attention to detail. I felt the sale of my house was in very good hands and in the end I got the result I wanted. Alex and the Cobden and Haysin team were fantastic. I have no hesitation in recommending Alex and the team."
Louise - Marrickville
"I met Alex during our first property inspection. He was there to explain everything and to answer any question we had. He had enough time, he was friendly but very professional, trusted and knowledgeable. We received all requested documents with follow up call to be sure everything arrived; we exchanged many phone calls during this period, some of them late at night to allow us consultation with our son in London. At the end we end up purchasing this property. It was such a great pleasure to work with Alex – he is an excellent Agent."
Bobba - Alexandria
"Alex's honesty, enthusiasm and total transparency put us immediately at ease. His energy, attention to detail and genuine care factor were a refreshing change to our past property dealings. This combination resulted in a record building sale and a sale price far beyond our expectations.
Alex is without a doubt a true real estate professional."
Andrew & Francini - Rushcutters Bay
"We were extremely happy with Alex and would recommend him to absolutely anyone. He made what could have been a difficult thing very pleasant and easy experience. Thank you Alex for all that you have done for us"
Teresa - Marrickville
"We found Alex to be warm, friendly, honest and genuine. While he represented the interests of the owner, he gave us every opportunity to buy the home we were after."
Mark & Catherine - Marrickville
