THE AGENT
- Building genuine, long-term relationships through honest communication and exceptional service.
- Proactive, organised and solutions-focused, with a calm approach to every challenge.
- Detail-oriented and committed to making the property management experience seamless for both landlords and tenants.
SPECIALITIES
- Residential Property Management
- End-to-end portfolio management
- Client relationships, negotiations and conflict resolution
THE PERSON
- Outside of work, you'll usually find me at the gym, exploring new cafés or spending time with family and friends.
- I love discovering new restaurants and never say no to a good matcha.
- I'm passionate about continuous growth, both personally and professionally.
WHY OLIANA?
Oliana brings over five years of experience in residential property management and is passionate about creating positive experiences for every client she works with. She believes that great property management is built on trust, communication and consistency, and takes pride in being someone clients can rely on.
Known for her approachable nature and strong attention to detail, Oliana combines professionalism with a genuine desire to help people. Whether she's supporting landlords, assisting tenants or navigating complex situations, she approaches every interaction with empathy, integrity and a solutions-focused mindset. Her commitment to delivering exceptional service ensures every property is cared for as if it were her own.
Oliana Louise Puglisi- Licensed Agent (Class 2) Reg #20447557