"In regard to you Mia, it has been a delight; not just based on the outcome, which to some extent was caused by the Purchasers requirements, but because dealing with you Mia for me was like dealing with an old friend and there was lots of professionalism, lots of experience, lots of market knowledge and, you know how to close a deal – I suspect on both sides.
I think you guys would have guessed by now that we are more than happy with the services you have provided with regard to the Lease of our property based on the satisfaction we have exuded in responses to all email correspondence with the various people we have dealt with in your Office. Your people made that possible."
Graham & Heather - Drummoyne
"Last week my wife and I purchased an apartment in Concord, N.S.W. This
transaction was facilitated by Estate Agents, Cobden and Hayson. Ms Mel
Spencer was our main contact with the agent.
We cannot speak more highly of Mel and her colleagues. Mel was particularly
solicitous towards me in taking account of my mobility difficulties.
Other members of staff in the Drummoyne office were also extremely helpful in their dealings with us. We wish them all every success."
Terry - Concord
"Thank you Mia,Kate and Mel for your professional approach to selling our home. We always felt confident in our dealings with you. You were always approachable and courteous. A very big thank you for helping us find our new home. Your guidance in both buying and selling was invaluable."
Jenny & Harold - Russell Lea
"Thank you Mia and Kate for making the sale of our home so easy. Your professional attitude, friendly manner and good sale outcome has made the experience so much easier than we envisaged. I would recommend you to anyone looking to sell their property."
Jo - East Ryde
"Mia, Mel and Kate are the dream team at Cobden & Hayson Drummoyne! Seamless and above and beyond customer service recently when I sold my unit. The market is a weird thing at the moment, so they did really well to tailor my expectations, as well as buyer expectations. Open, honest and easy communication during the whole process. Mia makes you feel like it will all be ok (and believe me - it will!), Kate is confident and amazing with tenants and Mel - well, what can I say?
Mel is absolutely dedicated to her clients - whether you are selling or buying. She has amazing attention to detail, is easy to talk to, has empathy and is honest and transparent - all traits you want in an amazing real estate partner. After selling my unit, I asked her to help me find a new dream home for my family - and alas, she worked tirelessly and kept in contact every week - and she certainly delivered on her promise - she guided me through buying our new family home from initial viewing off market to signing on the dotted line. Mel is a rare specimen in the sometimes confronting and weird world of Sydney real estate. Couldn't recommend her highly enough."
Jessica - Chiswick
"I am pleased to recommend Mia and Kate as a highly professional, courteous and efficient team. They recently sold my investment unit within 2 weeks, for a great price, and in a difficult market.
I was impressed with their strategic approach, and felt that they fully considered the property, the market, and my expectations in developing the most effective sales campaign, rather than adopting a standardised methodology.
The sale was finalised ethically and without fuss. Many thanks for a great job!"
Diane - Leichhardt
"I am so happy and relieved! Mia, Kate and Mel have just sold my unit. Their service and consideration were exceptional, providing great feedback and updates.They listened and incorporated my experience of living there into the marketing. I realise they have lots of clients but I feel their approach makes us all feel unique and special, seeming to provide stress counseling as well as sensible, practical advice in a competitive market. I would recommend them as highly efficient team with strong integrity."
Lesley - Ashfield
"Mia and Kate recently sold my investment property off market for a great price in under one week. They came to me with multiple offers and helped me secure a fast settlement.
Their approach differed from other local agents and I always felt that they were working hard to secure a sale. They were in constant contact with me before, during and after the sale.
I cannot recommend them highly enough - they were kind, had a good sense of humour and were highly professional and knowledgeable at all times.
Thank you Mia and Kate!"
Simone - Rozelle
"Our recent experience dealing with Kate and Mia has been an absolute breath of fresh air. Their responsiveness and willingness to help us through the buying process, their empathy for the vendor and the buyer alike is second to none. If we were ever to sell (and we won't) we'd be straight onto Cobden and Hayson."
Alan & Karina - Chiswick
"I am settling into my beautiful new home and can't express how happy and grateful I am. After such a devastating, difficult heart-breaking year with the loss of my husband, your company and staff have made my move back to Sydney as painless and as pleasant as possible under my circumstances. Your unexpected gifts and notes were delightful and your professionalism outstanding.
The unit is perfect for me and I already feel at home after only 24 hours! The neighbours are welcoming and the ambience of the Estate is so comforting and homely....I couldn't have chosen a more perfect new home...and only 5 minutes from my daughter and precious little family. Thank you for your kindness, consideration and professionalism. It has been a very heart-warming and satisfying experience. "
Wendy - Leichhardt
"Jimmy and I wanted to thank you for all your hard work on the not so straightforward sale of our property.
We are extremely satisfied with your service and will definitely call upon you again in the future."
Jasmine and James - Drummoyne
"Mia and Kate were extremely helpful throughout the whole buying process. Kate went above and beyond to meet us at the property for an inspection outside of hours and was only a phone call away - and I did call a lot! It was an incredibly positive experience for my husband and I as we bought our first property! Thank you to Kate and Mia for making it so easy."
Thea - Summer Hill
"I would like to highly recommend Mia Fredrix and Mel Spencer as the most professional, knowledgeable, realistic, positive, and happy real estate agents I have ever had the pleasure to deal with. A terrific team.
They made the selling of my parents’ home, which had been in the family for over 100 years, so comfortable, due to their understanding of the emotional ties I had to the home.
From the moment they entered our house I knew I had won the jackpot.
I will be forever grateful.
Thank you Mia and Mel.
"
Lea - Lilyfield
"The alliance between Mia and Mel of CH is solid and works. Throughout the entire sales campaign I found Mia and Mel to be very refreshing, reliable and professional at all times, where my requests were never considered to be too much trouble. I was constantly kept informed of the various interested parties and feedback on my property with Mia being the key negotiator. The outcome was very positive and exceeded my expectations and I was able to move on my next dream property. I would be happy to provide a reference for this team to anyone."
Angela - Drummoyne
"If a stress free real estate experience is possible then I have just had it. Mia and Mel absorbed the worry and stress and their professionalism, care and consideration ensured that my well being was their priority. I could get on and enjoy the anticipation of the next phase of my home life."
Anne - Drummoyne
"Between October 2017 and February 2018 we bought and sold properties with the assistance of Mia
Fredrix, Mel Spencer and the Cobden & Hayson team at Drummoyne.
Both were off-market transactions which require special skills to ensure all parties are satisfied. This
is not just price optimisation but the essential negotiating and organisational abilities which make
off-market work well when done properly.
We are very happy to provide this testimonial as Mia, Tim and Frank have such a professional and
pro-active approach to the key and sometimes difficult agency role."
John & Sandra - Drummoyne
"Choosing Mia and Mel to sell our unit was the easiest, and best real estate decision we've ever made. Since our first encounter and seeing the thorough and professional way they conducted their campaigns we knew we could trust their advice and they were our best chance to get a good price. But we were still utterly blown away when on the day of our first open house they secured an offer that sounded too good to be true - followed by even higher figures than we could have ever imagined. They've also gone above and beyond to advise us on other properties when we were buying. Their warm, knowledgeable manner was instantly reassuring, they showed great teamwork and communication and, above all, brilliant results, which makes them worth every cent. Thank you Mia and Mel!"
Mel - Ashfield
"We were delighted with the result that Mia, Mel and Frank were able to achieve for the recent sale of our house. In a changing market that was fraught with uncertainty, you all worked as a team, including us, and you were consistent, positive and realistic in your communication with us. You all made sure that we could contact you at any time and discuss any issues throughout the campaign, making the process as stress free as possible. Thank you very much."
Nicole & Karen - Drummoyne
"Mia and Mel have sold 2 properties for us in Abbotsford during the last 12 months. Not only were the sale outcomes outstanding, they were an absolute pleasure to work with. They are a very professional team and did far more to help us than either expected or required. We highly recommend them."
Virginia & Richard - Abbotsford
"I chose Mia Fredrix and Mel Spencer as the team to manage the sale of my home of 40 years based on my heart and my head. My heart responded to their friendly warmth and down to earth approach and my head responded to what I perceived as their competence, reliability and honesty. And, throughout the ups and downs of the sale process, I was happy with my choice. They were consistently calm, competent and professional. They kept me informed throughout and their understanding of the market and the sales process I found to be a continual reassurance. I was also very happy with the result they achieved. I would highly recommend both Mia and Mel, individually and as a first rate team."
Robyn - Drummoyne
"We appreciate all the support from you both and will highly recommend Cobden & Hayson to family and friends in future.
The sale price, process and support exceeded our expectations. Thank you."
Louise - Five Dock
"I had the privilege of meeting Mia a year before we decided to sell our townhouse in Russell Lea when I went shopping around for an agent. She impressed me from the get go and kept in contact with me during the ensuing year providing me with much advice and inspiration. When we signed with Mia - our marketing campaign took off at record speed with Mia and Mel at the helm. Their team managed to get our place on the market in record time and were super organised and informative throughout the process. They were both thoroughly charming to deal with and added to that Mia secured us a price we were very happy with and we never had any doubts in her ability to do so. Highly recommended!"
Caroline - Russell Lea
"I have now been on both the purchasing side and sales side of Mia and I can't rate her highly enough.
Having purchased my first unit off Mia 6 years ago I remember she helped me through the process with such professionalism and clearly made an impact, so when I went to sell my unit recently I knew the perfect agent!
From the moment I met with Mel and Mia I knew I was in safe hands. They know the Inner West market so well and knew exactly how to market my property to get the best result.
Mia and Mel have made this process so easy on me, they have gone above and beyond organising everything and I am so happy with the result!
Thank you both for all your help!"
Liana - Ashfield
"Hands down my experience with Mia as a buyer was the best I’ve had thus far in trying to purchase property in the highly competitive Sydney market.
Mia’s approach was honest from the start, it was refreshing dealing with a believable agent.
Each step of the way in negotiations she gave good advice, didn’t make me feel pressured and in the end meant I felt comfortable going to the level I did even though it was a higher price than I anticipated paying.
I would have no hesitation in recommending Mia to any of my friends or family either for selling or buying if you want to deal with a genuine trustworthy agent."
Edward - Ashfield
"Mia was the perfect agent - listening to my needs and always helpful in every respect. The sale process was without stress and Mia negotiated an excellent price."
Jennie - Ashfield
"Mel and Mia from Cobden & Hayson are different from other agents I've encountered. As a first home buyer, it can be difficult to get a handle on the steps involved in buying a home, the terminology agents use, and, sometimes, to get the agent's attention at all! Mel and Mia's communication was prompt, clear, and informative, and they were supportive in a way that set them apart from other agents. I'm genuinely glad that I purchased a home with Mel and Mia."
Scott - Ashfield
"From the moment they arrived for the initial inspection, to signing the final sale contract, was the most stress free experience of my life. I've bought and sold many properties, and understand all the little decisions which need to be made along the way, but Mia and Mel managed all of these for me, with their wealth of experience and professionalism, just keeping me informed of what needed to be done and how they would handle on my behalf. The property sold in record time, for a price above expectations. It's been an absolute pleasure doing business with them, and I have recommended them both to my friends as the agents to use for their sale process."
Leonie - Drummoyne
"Once my place was sold in only just over one week, I was very pleased with myself for choosing for Mia Frederix and Mel Spencer from Cobden & Hayson. They displayed total professionalism as well as being there for me when I called, always ready to listen to my concerns and taking everything on board. I felt confident, safe that these ladies were going to do the best they could for me and when I sold after just over a week I knew that my choice was the right choice. I would highly recommend Mia for her drive, experience and commitment to get the job done successfully which she carries through and Mel for her availability, courtesy and flexibility.
Thank you ladies for a job well done - and for making my experience a happy one."
Rita - Drummoyne
"From beginning to end of the sales process Mia and Mel exceeded my expectations. They had resources available to assist with every facet of sale preparation. Always on call, unfailingly easy and pleasant to deal with, the entire experience was made easier thanks to the team. Selling is stressful. No question about it. But with professional support it is so much easier to deal with. I wholeheartedly recommend them for YOUR sale."
Mary Lou - Drummoyne
"We wish to express our sincere thanks and appreciation for the excellent service provided by you and your team on the sale of our beloved sister’s apartment at Chiswick. Our first contact with Mia Fredrix sold us and we knew that we would pick your team when it came time to sell. Our first meeting will stick with us for a long time, Mia came to see us with a small diary in her hand, no flashy selling paraphernalia, dressed smart and casual, (no suit and choking tie, or high heels that you can’t walk in) just a nice natural approach, down to earth and a caring attitude. She sat, had a cup of tea and talked with us for nearly an hour, finding out about us and our situation (as we had just been through a pretty rough time). We have never experienced such a high level of service, sincerity and honesty from real estate agent. We commend you and your team for the personal touch, down to earth approach and your professionalism. You have made our tough journey so much easier and we cannot thank you enough. You guys are One AWESOME team."
Anne & Mick - Chiswick
